Quick write-up today. My mind is on other things, and not a lot is happening that is "blog-worthy" in my life right now.
Question: How do you deal with subtle sexual harassment by a patient?
I don't have an answer, but here is the backstory. Last week, one of my hygienists came up to me after dismissing a patient and walked me through the appointment experience (this was a perio maintenance visit so I didn't see the patient).
Apparently, this male patient, who we had seen multiple times with no issues, spent the entire appointment commenting on "how good [my hygienist] looked" and then some double-entendre dental phrases such as "you are making me salivate," etc. She also said he seemed to spend an inordinate amount of time trying to read her nametag. She did say that nothing was overt and, having worked on him before, she had never had that experience with him. She was concerned she might be overreacting... Who knows? Again, I wasn't in the room and didn't hear any of it.
I reminded her, and the rest of my staff, of my policy that if any of them ever feel threatened or uncomforatble with a patient they are to get me involved - even if I am not scheduled to see that patient. I also made sure we flagged to not ever schedule that patient on a day when I am not in the office (not that I routinely do that anyway but in Kansas you can have certain hygiene visits completed without me being in the office).
Anything more overt and I would have excused the patient and "fired" him. It's the first time this sort of thing has come up and I'm curious if anyone has any thoughts on what they would do in this situation
Have a great week!