Summer is officially over. We treat three counties at our office. One of the counties went back to school on Monday. And the other two counties go back to school next Monday.
I finished Through My Eyes by Tim Tebow. It was okay. It was, for me, reliving the glory days. I would think that if you are not a Gator fan, this book wouldn't be any good.
My wife and I watched "No Strings Attached." I thought it would be a good romantic comedy. Well, it turned out to be an okay movie, but it offended my wife about 15 times before we could even settle down. I am starting to think most directors are making movies to please the 18 to 25 age group. I guess they are the ones going to the theater. Me? I am just paying $1 to see it on Netflix, so they don't care if I am offended or not.
I work in a pretty small town. There are about eight dentists in my town. I think regardless of the size of your town, there dynamics in a city that are the same. There are the Esthetic guys. There is the "good, more expensive dentist"; there are the "good, but don't take all insurances" dentists; then there are the offices that "take all the insurances and run like a factory."
So we have that in our little town. We have the super expensive cosmetic dentists. We have the established, a little more expensive guy, the family dentist (that's me), and we have the dentist that takes a lot of plans and he/she is kind of not as good, but also not as expensive as others. And we have the new dentist that is pretty good at taking lots of plans to get established. Then, of course, the dentist office that has a super high volume of patients and staff (and dentists).
I get patients from all of them. I get second opinions, I get "I don't like that guy (or gal)". I get "I just had this tooth worked on and it still hurts".
You know all the reasons.
On a side note....what gets me the most is the ones that say stuff like, "I never really liked that dentist. I went to him/her for 12 years, but never felt comfortable there".
I got people that leave my office for a $12 bill, and this other dentist has people staying there and they don't even like them.
As you know I am very conservative in my dentistry. And my biggest issue with all these guys/gals is obviously over-treatment. Yesterday, I had a new patient and you wouldn't believe the stories she was telling me. Now, I understand sometimes that patients don't hear what the dentist is saying, and when they try to reiterate it, it sounds all crazy.
But this patient had a front tooth (#8) crown that she wasn't happy with. I took a look and WOW. She was a 70-year-old woman and her teeth were dark. This crown was not. The crown was at least 2 shades too light. After a couple of years, it started to move mesially and overlap on #9. So the woman went back and this dentist told the woman she had a crack in the tooth, it needed to be removed, and she needed a...you guessed it....a bridge.
Then he/she told her that a bridge in the back needed to be replaced because of decay. This dentist showed her some phantom decay on some x-ray. I took a full mouth series and did a full work up on this patient and she needed a grand total of NOTHING. There was no crack in her tooth. There was no decay under her bridge.
This kind of thing just drives me bananas. Either this dentist is a complete shyster and a crook or a terrible diagnostician. Either way, I think money is fogging their judgement. My gut is this dentist is a shyster. Man, do I hate this. I hate this because of all the patients that are out there going to them. People in MY community.
I got another dentist down the street that has a diagnodent. Don't even get me started. Do you know how many people have come to me asking me if this dentist's treatment plan was fair. Twelve occlusal fillings. I found a grand total of none on over 90 percent of them. I want to picket outside the office. Put fliers on all their cars. "Don't go to this shyster. Come to me. I am a tad bit more expensive, but I am honest and fair!"
How would that look if I was in front of their office?
Now after talking to this patient for awhile, I found out that her brother and sister-in-law come here and they have been trying to get her here for a long time. She claimed she didn't want to come here because I was too expensive. I think she called here about #8 before she had it done and I was $300 to $400 more than the other dentist. She kept saying, "I should have come here."
Am I too expensive? Everything this dentist did has to be replaced, and they are telling you that you need something that you don't....who is too expensive?
When will people stop thinking that a $1,200 crown is the same as a $800 crown. I, as a small business owner and perfectionist, would not rest until my patient was completely satisfied. So if I put in a crown that is wrong or the patient doesn't like it, I will do it again. And if I feel like I can't please them, I chalk it up to a business expense and give them their money back. How many times have you heard, "I have hated these crowns since the day my last dentist put them in"?
A Cooper tire is a Cooper tire. One place charges $175 for the Roadmaster and another place charges $215. I get that. I price check.
But dentistry at one place is not the same as it is at another place. How can we get more people to know that? I have my picket ready....just tell me what to write on it.
Do you guys have this issue? Am I the only one?
Have a great Wednesday!